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CollabNet Enterprise Edition: Web Services APIs

Capabilities
Features / Benefits
Bi-directional synchronization
- Enables third-party applications to obtain changes from Project Tracker from a given point in time and apply those changes to their datastores, and vice versa.
- Supports complex scenarios such as merging multiple changes between synchronizations and resolving conflicting or incompatible changes.
Automate day-to-day project management tasks
- Implement project workflows.
- Automatically trigger associations with a parent project or category based on project and member information.
- Approve or reject pending requests for membership.
- Verify permissions; grant and revoke roles for users.
- Search for users and project owners.
Improve customer support
- Enter customer calls into a third-party CRM tool like salesforce.com and automatically create a Project Tracker case artifact to manage the issue through closure.
- Improve visibility across development and support staff to get real-time status.
Improve requirements management
- Create requirements in third-party requirements tools and automatically generate Project Tracker action item artifacts to help developers track the requirements through to completion.
- Gain visibility across business analysts and development to improve release predictability.
Improve quality
- Write test cases in third-party QA tools like HP Quality Center and automatically create Project Tracker defect artifacts and test case artifacts to track tests through to resolution.
- Improve visibility across development and QA to speed release cycles and improve quality.
Developer-friendly defect and task management
- Access and manage defects/tasks in Project Tracker from within Eclipse or preferred IDE.
Corporate reporting
- Integrate development data with business applications and tools for management analysis and decision support.
Increase participation for community sites
- Empower teams to automate management of members and tasks related to their domains and projects.
Pre-built CollabNet Integrations
- CEE Project Tracker to HP Quality Center connector provides bi-directional synchronization of Project Tracker artifacts with Quality Center defect reports, with configurable options to handle conflicts.
- CollabNet Desktop Edition for Eclipse provides a number of integrations, including a plug-in that bi-directionally synchronizes Mylyn-based tasks in Eclipse with bugs, tasks, or other artifacts in Project Tracker, allowing teams to stay in sync without leaving their IDE.
Comprehensive set of APIs
- SystemStatusService: retrieve system-level information.
- Dispatcher: query, create, and update Project Tracker artifacts.
- MetadataService: query Project Tracker metadata and modify attribute options.
- AttributeService: add attribute options to artifact types QueryService: determine named queries (DDQs) that can be executed.
- AttachmentService: upload and download attachments associated with artifacts.
- HistoryService: query the history of a set of artifacts.
- DomainService: access general administrative operations like listing projects for a user.
- ProjectService: access or manage general operations inside a given project.
- MembershipService: add, remove, grant, and revoke permissions on a project.
Get more information about CollabNet Enterprise Edition!
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