9:00 - 5:00
Act on or before
This Certified ScrumMaster training class is a highly interactive learning experience designed to turbo-charge your success in Scrum. Come learn from one of today’s most experienced and sought-after Agile trainers – you will leave inspired and empowered to drive lasting improvements in the way your organization builds software.
After you complete the course, you’ll know
- All the rules, artifacts, meetings and processes for Scrum
- Why the ScrumMaster is such an important role, and how to be a great ScrumMaster
- How to motivate others to support your Scrum efforts
- Where to look for more information and how to get your questions answered
The two day course is an incredible learning experience that you’ll never forget. Topics include:
- Scrum Roles and Responsibilities
- Sprint Planning, Execution, Review, and Retrospectives
- Agile Requirements Analysis
- Estimating and Prioritizing Product Backlogs
- What Does “Done” Mean?
- Technical Debt and Other Pitfalls
- Small Group Dynamics
- Scrum in Large Organizations
- Organizational Impediments
- ScrumMaster Certification
On successful completion of the course, you’ll receive
- Qualification for ScrumMaster Certification (passing the exam is a required follow-on step for certification).
- Payment of your first two year dues for the Scrum Alliance
- 14 PDUs from PMI (Project Management Institute). This class also satisfies 14 of the 21 training hours for the PMI/ACP certification (for the full 21 hours, consider the CollabNet PMI/ACP Prep course)
- Membership in the CollabNet Agile Community
Scrum roles and responsibilities
Learn the basic rules of Scrum. What is the primary role of the Product Owner? What is the ScrumMaster’s job, and how does that differ from a project manager? What is the role of management in Scrum? Who are the stakeholders and how do they interact with the team? Why is self-organization important?
Sprint planning, execution, review and retrospectives
Run an effective Scrum cycle. How do you decide what you commit to in a Sprint? What do you do if something comes up and the team can’t make its commitments? How do you make sure that the customer is being properly represented? What do you do to improve team processes? How should the entire Scrum team keep track of all the work items?
Agile requirements analysis
Determine what you are your building. What is a user story and how is it different from a traditional “requirement”? What is an epic? What makes a good user story? How do you decompose epics into stories? How do you make sure you get the right list of requirements? How can you deal with frequently changing requirements?
Estimating and prioritizing product backlogs
Build a product backlog and learn how to manage it. What goes on the backlog? Who decides on the backlog priority? Who decides the order that the team does its tasks? What’s a t-shirt size? Why is relative estimation important? What is velocity? How should ROI be calculated? What should the team do if the Product Owner says that “we need to get everything done”?
What does “done” mean?
Produce a potentially shippable product. Why is the concept of “done” important and how is it different from traditional software development? Who decides if something is done? What are the components of a good definition of done? How do you divide large stories that are too big into stories that can be completed in a single Sprint? What are the consequences of a weak definition of done?
Technical debt and other pitfalls
Prevent the creation of unmaintainable systems. What is technical debt? How is it related to the definition of done? How does it accumulate? How do you prevent it from mounting up? How do you get rid of it when you have it? What can you do when pressured to cut corners to make a deadline?
Small group dynamics
Build a great working team. How can everyone be a facilitator? How do you form good working agreements? What can you do if you don’t like members of your team? Who’s responsible for assigning tasks? What should happen if the team can’t agree? How can you work with someone who doesn’t believe that Agile is a good approach?
Scrum in large organizations
Extend the strengths of Scrum with the resources of large organizations. What’s the best way to expand from one Scrum team to several? What is a Scrum of Scrums? When should they be used and when should they be avoided? What other techniques can be used to coordinate work on large projects and in large organizations? How can you work with a long planning cycle?
Deal with the realities of the current situation. How can you optimize your work with distributed teams? What happens if members of your team are constantly being pulled into other projects? How can you increase management support? Are there good ways to share effective techniques and lessons learned? What’s the best way of encouraging a learning organization?
Pass the certification examination. What is the Scrum Alliance Certification? What content is covered on the exam? What are the questions like? How should you prepare? What are the mechanics of the test? Are there good ways to increase your chances of passing? Can you take the test more than once? If you have any questions regarding certification, please contact us at firstname.lastname@example.org.
CollabNet Certified ScrumMaster Training provides everything you need to confidently engage with a real-world Scrum team.
Why take training from CollabNet?
- Re-take the course at no charge (within six months)
Get twice the value - attend again for more depth or to get a different perspective
- Use your trainer as your mentor
Build a relationship with your CST and ask whatever you need to be successful in your job
- Pass the ScrumAlliance exam
We'll work with you until you pass the test, so you're assured to earn your certification
Need more reasons? We've trained more than 14,000 Certified Scrum Masters - more than anyone. Check out some of their testimonials here
The CSM certificate is granted by the Scrum Alliance to those who have taken a CSM course from CollabNet and who pass the online test. It's a three-step process:
- Familiarize yourself with the basics of Scrum. Review our Scrum Training Series e-learning modules.
- Attend a CSM course.
- Obtain your CSM certification after completing the course and passing the CSM test.
Full information on the ScrumMaster Certification is available from the Scrum Alliance here.
You will receive specific information on registering for the certification exam in the follow up email after your course.
All students will benefit from preparing for the class. The more you prepare, the more you will take away. Regardless of whether you have prior exposure to Scrum, please review the following material before attending class.
CollabNet Scrum Training classes are two days, from 9am to 5pm local time each day. Lunch is included on both days.
We are committed to your success in Scrum. As part of this commitment, each of our trainers will share with you their contact information for the purpose of continuing assistance. You can communicate following the class, asking questions and seeking their advice on specific situations that come up during your Scrum work.
Additionally, if certification by the Scrum Alliance is important to you, we will work with you to help you pass the certification exam. More than 97% of our students pass the certification exam on the first try. Taking the test is easy - simply follow the instructions that come in the class follow-up email. If you want additional preparation before the course or if you want to discuss the results of the exam, simply contact your trainer.
Finally, as an added value to course participants, CollabNet reserves two seats at each of its public courses for individuals who have already successfully completed a course from CollabNet, but would like to take it a second time at no cost. This allows participants to explore Scrum training more deeply or attend a session led by a different Certified Scrum Trainer. The offer is provided on a first-come, first-served basis and must be used for the same course as the original (i.e., an individual who completed a CSM course may enroll in another CSM course, but not a Product Owner course). This offer is available for six months following the original course, so please contact CollabNet as early as possible to reserve your seat.
Full refunds are available up until 10 business days before the scheduled event date. Cancellations made within 10 business days of the event will be credited toward future events, however, no refunds will be issued. Rescheduling course attendance will be subject to a $150 transfer fee. Substitutions will be accepted at any time prior to commencement of the course. Notwithstanding the foregoing, the course must be attended within 6 months of the participant’s original sign-up date, and no refunds or credits will be available for participants who fail to attend a course within this six-month period. No refunds or credits will be available for participants who fail to attend both days of the course.
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