Live Chat

Why Live Chat?

Now getting support from CollabNet is just a click away.

  • One click access to our Support person’s 24X7.
  • One click secured File Transfer (both ways), Desktop Sharing & Remote control.
  • One click to receive complete transcript.
  • Platform independent, Browser based chat client.

Who can use live chat?

This service is available for customers with an active Platinum Support package or Personal Support Admin (PSA) package with us.

How do I start?

Customers with Platinum Support package click the button below to connect with our Support person instantly. Customers with Personal Support Admin (PSA) package, please use the direct link to connect to your PSA. If you do not have a direct link, click the button below to get it right away.

Contact us