Put a face to the name of support staff you have worked with. Meet the energetic members of our rapidly growing support team.
Joined CollabNet – May 2010
Annamalai joined CollabNet with 2 years of experience as a customer support executive. He has enjoyed every phase of his role and loves to deliver effective solution with a fast turnaround time to ensure the customer’s satisfaction. Annamalai lives by the motto “Arise awake and stop not till the goal is reached” - Swami Vivekananda.
Joined CollabNet – November 2008
Arun has 4 years’ experience in technical support and holds a master's degree in computer applications. His interests are in operating systems and networking. In his spare time, Arun enjoys watching cricket, movies, and listening to music.
Joined CollabNet – August 2010
Ashok has 3 years experience in technical support and holds a degree in Electronics and Communications Engineering. His interests are in networking and solving complex technical issues. His hobbies are watching cricket, movies and listening music. He believes in " Winning doesn’t always mean being first, winning means you're doing better than you've done before" .
Joined CollabNet – September 2011
Chad Fay joins CollabNet with 12 years of technical support and software testing experience. He is a technology enthusiast who enjoys exploring the new features in different flavors of Linux. He is a golf champion and his hobbies include cycling and playing music.
Joined CollabNet – September 2010
Chakravarthy has three years’ experience in customer support, and is passionate about providing quick solutions to the issues raised by customers. In his spare time, he is interested in philosophy and watching movies. Chakaravarthy’s motto is “Who Dares Wins" .
Joined CollabNet - February 2013
Dinesh joined CollabNet with 2 years of experience in customer support and he is a graduate in Electronics and Communications Engineering. He is a movie buff and spends his leisure time by listening to music and a lot of Social Networking.
Joined CollabNet – May 2011
Orlando has over 10 years of experience in Linux administration and technical support when he joined CollabNet. He loves exploring various technologies and in specific he is fascinated with internet security. He’s a foodie and loves jazz music.
Joined CollabNet – April 2008
Elango’s passion for customer service dates back to January 2004. He highly enjoys resolving challenging computer issues—in fact, he will not rest until he solves the problem presented to him. Elango expresses a deep commitment to delivering customer satisfaction. In his spare time, he loves watching movies and going on long car drives.
Joined CollabNet – October 2005
Over the past nine years, Jeeva has excelled and grown at CollabNet. His keen interest in technology encompasses Linux, SVN and Photoshop. He loves computer games and spends his spare time with his PS3. Believes that 'Smile is a curve that sets everything straight' and lives by it.
Joined CollabNet – October 2010
Jesse Arun Kumar is a graduate in Computer Science Engineering. His passion is learning and experimenting with various technologies. In his spare time, Jesse enjoys playing basketball, photography, reading books, and long bike ride with his friends.
Joined CollabNet – August 2010
Jeyanthan is a graduate in Electronics and Communications Engineering. He is passionate about Open Source Software. Jeyanthan’s hobbies include social networking and knowledge sharing on open source technologies.
Joined CollabNet – April 2005
Karishma’s support career dates back to her first days after college. She holds a Bachelor’s degree in Information Systems Management and MBA--a strong foundation as she seeks the right solution for her customers. Karishma’s mantra for issue resolution is: “Analyze, Develop, Test and Deliver… and do it quickly—the customer is waiting”.
Joined CollabNet –August 2013
He started his career as a Customer Support Executive. He is an expert in TeamForge & Subversion. He loves to spend time with customers and goes to an extra mile to see a smile. In his past experience he had automated build and release processes and implemented scripts to archive various files. In his free time he loves to watch movies and cricket matches.
Joined CollabNet : June 2015
Kevin has more than 10 years of experience with supporting customers' mission critical applications. He is a Java and certified SalesForce developer with a lot of SQL experience. He has a Masters degree in Computer Science from the University of Kansas. He enjoys working on cars, BBQing, gardening, biking, and watching KU basketball.
Joined CollabNet – October 2006
Martin's extensive customer service experience in hotel management has provided a strong foundation as he provides best-in-class customer support to CollabNet customers. He brings more than 14 years of IT experience, including Quality Assurance, Customer Support, and System Administration. He enjoys long walks with his dog on nice sunny evenings. Martin is accustomed to working with Windows, Mac, and Linux products.
Joined CollabNet – February 2010
Mary Gokoffski earned a BS in Computer Science/Software Engineering and has worked in a wide variety of business and scientific applications. She has held a variety of roles in software design, programming, documenting to 24x7 support, testing, and system administration. She enjoys solving complex and usability problems, and is always open to feedback.
Joined CollabNet – April 2011
Padma received her M.S in IIT-M, one of the elite educational institutes for Science & Technology in India. Padma has vast experience in customer service and relationship management. Reading, cooking, movies and puzzles are few of her diverse interests. While a good book/movie can keep her awake the whole night, a good puzzle(challenging support tickets) will transcend her to outer space.
Joined CollabNet – January 2015
Pranaj is a Graduate in Electronics and Communications Engineering, and has 2 years of experience working as a technical support engineer. He is an enthusiastic person who places the customer first and treats every issue raised as his own. He loves playing bar-tender at the office parties and has a small fan following for the mocktails/cocktails that he conjures up!
Joined CollabNet – May 2015
Premanand is a Graduate in Information Technology and has an year experience as a Support Engineer and database administrator. He is a keen learner, technology enthusiast and loves solving technical issues . In his spare time he enjoys going on long drive and loves playing the Guitar.
Joined CollabNet – February 2013
Prem joined CollabNet with 2 years of IT Support experience and holds a degree in Electronics and communication Engineering. He always goes by the phrase "When the going gets tough, the tough get going". His interests include watching hockey and playing cricket.
Joined CollabNet – June 2013
Richie joined CollabNet with 23 years of experience on various sectors including Banking and Telecommunications as a Sysadmin, Professional Services Engineer and Technical Support Engineer. He loves to work on new technologies to expand his knowledge and enjoys solving complex problems. He is an Amateur Astronomer and Astrophotographer whose images have been published in various astronomy magazines. Clear evenings are typically spent in his home observatory attempting to capture more data for his astrophotographs.
Joined CollabNet – February 2015
Shailesh joined CollabNet with 10+ years of experience on various streams like Technical Support (JAVA & J2EE), Development & Application maintenance. The challenging thing that he enjoys about being a Technical Support Engineer is problem solving. Every day he likes to face a new challenge and learn something new. He is a complete foodie and loves to try out all types of cuisine. Is passionate about Cricket, both watching and playing with energy and zeal! Animal lover too, especially Dog's and one breed in particular - Dobermann.
Joined CollabNet – March 2013
Vineeth joined CollabNet with 3 years of experience in technical support and hold a degree in Electronics and Communications Engineering. He is also a Red Hat certified System Administrator with interest towards Open Source technologies. He is an easy going guy with lot of patience and sense of humor. His hobbies include playing Games and listening to Music.
Joined CollabNet : September 2014
Sarath has a year of experience in Customer Support. His interest is to dive deep into complex issues and provide quick solutions to customer issues. He is a movie buff and his hobbies are surfing through sports channel and watching soccer and cricket.
Joined CollabNet – August 2015
Stellus holds a master degree in Computer Applications and has 1.5 years of experience in Technical Support. He is an optimistic person and can adapt to any environment. He loves to play football as its his favorite sport. In his free time he loves to relax watching movies and listens to music.
Joined CollabNet : April 2012
Subramanian has more than 2 years of experience in Customer Support. He expresses himself as ‘tech-freak’ and obviously in his free time he spends a lot of time on PC and mobile checking updates on technology and gadgets. He involves himself in some action games as well.
Joined CollabNet – November 2008
As a customer satisfaction manager, Vinodhinee ensures outstanding support agent performance and high customer satisfaction. She monitors satisfaction levels, and reviews the quality of customer contacts handled by CollabNet support agents. Vinodhinee is passionate about work and play—she gives her best effort, no matter the situation.