Compare Plans
CollabNet offers the most widely used application lifecycle management platform for distributed software development, that are backed by three support programs; Silver, Gold, and Platinum on an annual or multi-year subscription basis. Also available are Custom Support Plans that can be tailored to meet specific business needs.
To learn more, Contact Us.
Plan Comparison |
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|---|---|---|---|---|
| Description | Community | Silver | Gold | Platinum |
| Application Options | ||||
| General Installation | × | × | × | × |
| CollabNet Certified Integrations | × | × | × | × |
| Functional Use | × | × | × | |
| Support Hours | 8x5 | 24x5 | 24x7 | |
| Annual Case Allotment | 74 | 120 | Unlimited | |
| Named Contacts | 2 | 5 | 10 | |
| Committers Corner | × | × | × | |
| E-mail Support | × | × | × | |
| Phone Support | × | × | ||
| Live Chat | × | |||
| Online Subversion Training Documents | × | |||
| Subversion Buddy | × | |||
| Initial Incident Response | ||||
| Critical – P1 | 4 Hours | 2 Hours | 1 Hour | |
| Major – P2 | 24 Hours | 16 Hours | 8 Hours | |
| Minor – P3 | 72 Hours | 48 Hours | 24 Hours | |
| Low – P4 | 1–2 Weeks | 1 Week | 5 Days | |
| Other Options | ||||
| Upgrades | × | × | × | |
| Remote server Administration | × | |||
| All Subversion Client Assistance | Limited | Limited | × | |
| Pricing (per year) | ||||
| Open Source CollabNet Subversion Edge | FREE | $3,995 | $7,995 | $23,995 |
| Open Source Apache Subversion | FREE | $4,995 | $9,995 | $29,995 |
| New! Combination Pack: Subversion Edge and Git |
$5,995 | $11,995 | $30,995 | |
Get more with TeamForge support, already including Subversion and Git support.
Plan Comparison |
||||
|---|---|---|---|---|
| Description | Silver | Gold | Platinum | |
| Application Options | ||||
| General Installation | × | × | × | |
| CollabNet Certified Integrations | × | × | × | |
| Functional Use | × | × | × | |
| Support Hours | 8x5 | 24x5 | 24x7 | |
| Annual Case Allotment | 74 | 120 | Unlimited | |
| Named Contacts | 2 | 5 | 10 | |
| E-mail Support | × | × | × | |
| Phone Support | × | × | ||
| Live Chat | × | |||
| Initial Incident Response | ||||
| Critical – P1 | 4 Hours | 2 Hours | 1 Hour | |
| Major –P2 | 24 Hours | 16 Hours | 8 Hours | |
| Minor – P3 | 72 Hours | 48 Hours | 24 Hours | |
| Low – P4 | 1–2 Weeks | 1 Week | 5 Days | |
| Pricing (per year) | ||||
| Open Source Git | $3,995 | $7,995 | $23,995 | |
| New! Combination Pack: Subversion Edge and Git |
$5,995 | $11,995 | $30,995 | |
Get more with TeamForge support, already including Subversion and Git support.
Sign up for training classes, or contact us for migration from Subversion, TFS, ClearCase and CVS.
Learn more about CollabNet TeamForge with enterprise-grade Git.
Plan Comparison |
||||
|---|---|---|---|---|
| Description | Community | Silver | Gold | Platinum |
| Application Options | ||||
| General Installation | × | × | × | × |
| CollabNet Certified Integrations | × | × | × | × |
| Functional Use | × | × | × | |
| Support Hours | 8x5 | 24x5 | 24x7 | |
| Annual Case Allotment | 74 | 120 | Unlimited | |
| Named Contacts | 2 | 5 | 10 | |
| E-mail Support | × | × | × | |
| Phone Support | × | × | ||
| Personal Support Admin | Optional | Optional | Optional | |
| Live Chat | × | |||
| Initial Incident Response | ||||
| Critical – P1 | 4 Hours | 2 Hours | 1 Hour | |
| Major – P2 | 24 Hours | 16 Hours | 8 Hours | |
| Minor – P3 | 2-3 Days | 1-2 Days | 24 Hours | |
| Low – P4 | 1–2 Weeks | 1 Week | 5 Days | |
| SaaS Options | ||||
| Application Administration | × | |||
| System Health Monitoring | 24x7 | 24x7 | 24x7 | |
| Uptime Guarantee | 99% | 99.5% | 99.9% | |
| Standard Upgrade Plan | × | × | × | |
| Custom Upgrade Plan | × | |||
| Custom Upgrade Schedule | × | |||
| Staged Upgrade Testing | × | |||
| Enhanced Disaster Recovery | Optional | Optional | × | |
| Active Disaster Recovery | Optional | Optional | Optional | |
| Virtual Private Disk | Optional | Optional | Optional | |
| Pricing | ||||
| CollabNet TeamForge | FREE | 18% | 22% | 25% |
| TeamForge Free Option License | FREE | Contact us | Contact us | Contact us |
| ScrumWorks Pro | n/a | Buy | Buy | Buy |
| License Upgrades Included | × | × | × | |
Custom Support Plan
CollabNet's Personalized Support offering gives you a custom solution for your business. The program provides you with a designated System Administrator for all your requests, who will be your advocate at CollabNet. The System Administrator will personally monitor your cases and respond or route your queries as appropriate, using his strong knowledge of your configuration and environment. You can count on your admin to help you find the right knowledge base or self-help tools to meet your needs.
